Cisco IP Phone Networks

At its most basic level, Voice over IP (VoIP) or IP Telephony uses your existing data network to carry your voice communications - allowing a single network to do everything for you.

This extends to making and receiving telephone calls from outside your office, allowing your internet connection to be used as the carrier for voice or video calls.

IP Telephony systems include standard functionality such as call hold, call transfer and limited conferencing - but can also add enhanced functionality such as full integration between your PC and telephone (for example, dialling numbers from Microsoft Outlook), video calling/conferencing, advanced voicemail features and the ability to treat a remotely located telephone as if it were present in the office.